Terms of service

Last updated: November 10, 2026

These Terms of Service govern use of the Nuby online store and purchases made through thenubyi.com in the United States. By using the site or placing an order, you agree to these terms and the policies referenced below.

Eligibility and accounts

You must be able to enter a binding agreement under applicable law. You are responsible for accurate account and order information and for protecting account credentials. Notify us if you believe an account has been used without authorization.

Product information

We work to present product descriptions, specifications, colors, images, and availability accurately. Screen settings and manufacturing updates can affect appearance or details. Product information may be corrected when an error is identified.

Prices, inventory, and orders

Prices are shown in U.S. dollars unless stated otherwise. Discounts, tax, shipping, and the final order total are confirmed at checkout. Inventory is not guaranteed until an order is accepted. We may decline or cancel an order for suspected fraud, payment failure, inventory error, pricing error, legal restriction, or other legitimate operational reason. If payment was collected for a canceled order, the amount will be returned to the original payment method.

Payment

You authorize the store and its payment providers to charge the total shown at checkout using the payment method you select. Available payment methods are the methods displayed by our secure checkout at the time of purchase.

Shipping, returns, and refunds

Shipping is governed by our Shipping Policy. Returns and refunds are governed by our Refund Policy. Those policies form part of these terms.

Acceptable use

You may not misuse the site, attempt unauthorized access, interfere with security or operation, introduce malicious code, scrape or copy content in violation of law, use the store for unlawful activity, submit false information, infringe intellectual property, or abuse other customers or staff.

Intellectual property

The site design, text, graphics, logos, product presentation, and other store content are protected by applicable intellectual property laws and may not be copied, republished, or commercially used without permission, except as allowed by law.

Third-party services and links

The store relies on third-party services, including Shopify, payment processors, and carriers. Third-party sites and services have their own terms and privacy practices. We are not responsible for content or services controlled by third parties, except as required by law.

Disclaimers and limitation of liability

To the extent permitted by applicable law, the site and services are provided without warranties beyond those that cannot legally be excluded. Nuby is not liable for indirect, incidental, special, or consequential losses arising from use of the site or products. Nothing in these terms limits rights or remedies that cannot be limited under applicable law.

Privacy

Our Privacy Policy explains how personal information is handled.

Changes

We may update these terms by posting the revised version and changing the “Last updated” date. Continued use after an update means the revised terms apply to later use and purchases.

Contact

Nuby
Email: Support@thenubyi.com
Phone: (571) 818-0556
Address: 1213 K St NW, Washington, DC 20005, United States