Payment Policy
Last updated: November 10, 2026
Nuby prices and checkout totals are presented in U.S. dollars for orders placed through the U.S. store.
Accepted payment methods
We accept the payment methods that are actively displayed as available in our secure checkout when you place an order. Availability can depend on the current checkout configuration and the payment provider. We do not list a payment brand unless it is enabled and shown at checkout.
Authorization and order total
Your selected payment method may be authorized or charged when the order is submitted. Product prices, discounts, tax, shipping charges, and the final amount due are shown on the final checkout page before you complete payment.
Payment security
Payments are processed through Shopify's secure checkout and the payment provider selected at checkout. Nuby does not view or store your complete payment card number. Payment providers may use fraud-prevention, authentication, or verification tools before approving a transaction.
Declined or failed payments
If a payment is declined or fails, confirm the billing information and contact the payment provider if needed. An order is not complete until checkout confirms it.
Contact
Nuby
Email: Support@thenubyi.com
Phone: (571) 818-0556
Address: 1213 K St NW, Washington, DC 20005, United States